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Apple App Store Connect: service provider terms

These terms are a binding written agreement between the company or person that holds the Apple developer account the key belongs to ("the developer"), for whom I act, and StarPresence LLC ("StarPresence"), which provides the service under the StarPresence Terms of Service. Section 2.9 of the Apple Developer Program License Agreement (as Apple updates it, "the Apple Agreement") lets a developer retain a Service Provider under such an agreement. This is that agreement. It applies in addition to the StarPresence Terms of Service, and the limitation of liability, governing law and dispute resolution of those Terms also apply to it between StarPresence and the developer. Nothing here limits what is owed to Apple. Any claim by the developer under this agreement is against StarPresence LLC only. It is provided in English, German, French and Italian; in the event of discrepancies, the English version prevails.

I confirm

  1. I am authorised to act for the developer and to appoint a Service Provider for it under section 2.9 of the Apple Agreement.
  2. The key is a team key, created in App Store Connect by the Account Holder or an Admin of the developer's account. It can be revoked there at any time.
  3. Under the Apple Agreement, what StarPresence does as the developer's Service Provider is treated as done by the developer, and the developer, in addition to StarPresence, is responsible to Apple for what StarPresence does or fails to do.

The developer instructs StarPresence

  1. The developer appoints StarPresence as its Service Provider under section 2.9. StarPresence uses the key and Apple's services solely on the developer's behalf and only in accordance with the Apple Agreement. It uses them only to list the developer's apps, so that my organisation can choose which to connect; to read the reviews and the responses of the connected apps; and to create, update and delete responses to those reviews once they are approved under my organisation's approval settings.

StarPresence agrees

  1. StarPresence is bound by terms at least as restrictive and protective of Apple as those of the Apple Agreement, so far as they apply to its use of Apple's software, services and keys, and follows them as if it were the developer. Where these terms and the Apple Agreement differ, the Apple Agreement prevails.
  2. StarPresence keeps the key secret. The key is stored encrypted and decrypted only to call Apple for the developer. An affiliated company of StarPresence operates the platform on StarPresence's behalf, and the developer agrees that it may handle the key for this purpose only. That company is bound in writing by terms at least as restrictive and protective of Apple as these, and StarPresence stays responsible for it. Apart from that company, StarPresence gives the key to no one. Tokens made with the key go only to Apple. Neither ever goes to an AI processor, and the key is used for no purpose of either company's own and for no other organisation.
  3. StarPresence does not try to get around Apple's limits or controls, such as rate limits, and takes from Apple only the data Apple provides for these uses.
  4. StarPresence stops using the key and deletes it when the last app connected with it is disconnected, when my organisation's account is closed, or when Apple rejects authentication with it. It tells my organisation immediately if it learns or suspects that the key was exposed, so that the developer can revoke the key and tell Apple.
  5. Reviews and responses are processed as the Data Processing Agreement, the privacy policy and my organisation's other consents describe. StarPresence uses data obtained from Apple only for the developer.

Ending. These terms end when the key is deleted under item 8 or is revoked. The developer can revoke the key at any time, and must do so if Apple requires it to stop using StarPresence. Items 5 to 9 continue for as long as StarPresence or the affiliated company holds the key, tokens made with it, or data obtained from Apple under these terms. After the end, StarPresence makes no further calls to Apple with the key.